Terms & Conditions and Product Disclaimer

Effective date: October 18, 2026

1. Overview and Acceptance

This website and online store are operated under the Lucas Rainn brand by Lucas Fragrance Lab LLC ("Lucas Rainn," "we," "us," or "our"). These Terms & Conditions and Product Disclaimer govern your access to and use of our website, products, services, and online store.

By visiting our site, placing an order, checking the agreement box at cart, or using our products or services, you acknowledge that you have read, understood, and agree to these terms. If you do not agree, do not use the site or our products.

2. Eligibility and Site Use

You may use this site only for lawful purposes and in accordance with these terms. You may not use the site to commit fraud, interfere with site security, distribute malicious code, scrape or copy protected content without permission, or violate applicable law.

3. Product Information, Representations, and Availability

We make reasonable efforts to present product descriptions, fragrance notes, images, colors, sizes, and other details accurately. Fragrance perception is subjective, and minor differences in appearance, color, packaging, or scent character may occur between batches or due to lighting, screens, raw material variation, sourcing changes, formulation updates, or normal product aging.

We do not guarantee that every product description, image, fragrance note, or other piece of site content will always be completely error-free, current, or complete. Where product labeling differs from website content, refer to the product packaging and current labeling.

All products are subject to availability. We may limit quantities, discontinue products, correct listing errors, or cancel orders when necessary.

4. Product Use, Safety, and Sensitivities

Our fragrance products are intended for external use only. Avoid contact with eyes, irritated skin, open wounds, and other sensitive areas. Keep fragrance away from heat, flame, and ignition sources. Keep out of reach of children and pets.

Fragrance products may contain materials that can cause sensitivity or allergic reactions in some individuals. Discontinue use if redness, burning, itching, irritation, or another adverse reaction occurs. If symptoms persist or are concerning, consult a qualified healthcare professional.

If you have sensitive skin or known fragrance sensitivities, we recommend testing a small amount on a limited area before broader use and discontinuing use if irritation develops.

5. Health and Informational Disclaimer

Information provided on this website, including product descriptions, ingredient information, fragrance notes, usage guidance, and educational content, is provided for general informational purposes only. It is not intended to diagnose, treat, cure, or prevent any medical condition and is not a substitute for advice from a licensed healthcare professional.

6. Pricing and Payment

Prices are shown in U.S. dollars unless otherwise stated. We may change prices at any time before an order is placed. Taxes, shipping charges, and other applicable fees are shown during checkout when required.

Submitting an order authorizes us and our payment providers to process the payment method you provide. An order is not guaranteed until accepted and successfully processed.

7. Order Acceptance and Cancellation

We reserve the right to refuse or cancel an order for reasons including suspected fraud, payment issues, pricing or inventory errors, shipping restrictions, or other circumstances that make fulfillment impractical or unlawful. If we cancel an order after payment has been captured, we will issue the appropriate refund to the original payment method.

8. Shipping and Delivery

Lucas Rainn currently ships within the United States. Fragrance products containing alcohol may be subject to carrier and ground-transport restrictions. Available shipping methods, estimated processing times, and free-shipping thresholds are described on our Shipping & Returns Information page.

You are responsible for providing a complete and accurate shipping address. Delivery estimates are not guarantees. Weather, carrier disruptions, holidays, regulatory restrictions, and other events outside our control may affect delivery times.

9. Returns, Samples, and Discovery Sets

Unopened and unused full-size products may be eligible for return within 14 days of delivery, subject to the conditions stated in our Shipping & Returns Information page. Opened or sprayed fragrance products are final sale.

Individual fragrance samples and Discovery Sets are final sale. If an order arrives damaged, defective, or incorrect, contact us within 7 days of delivery so we can review the issue and assist.

10. Intellectual Property

Unless otherwise stated, the Lucas Rainn name, branding, logos, product names, fragrance concepts, written content, photography, graphics, website design, and other original materials are owned by or licensed to Lucas Rainn and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, publish, sell, or commercially exploit our protected content without prior written permission.

11. Third-Party Services

Our store may use third-party services for payment processing, shipping, analytics, reviews, social media, and other functions. Those services may be subject to their own terms and privacy practices. We are not responsible for third-party websites or services that we do not control.

12. Privacy

Your use of the site is also subject to our Privacy Policy. Please review that policy for information about how personal information is collected, used, and protected.

13. Disclaimer of Warranties

To the fullest extent permitted by law, the site, services, product information, and related content are provided on an "as is" and "as available" basis. We do not guarantee that the site will always be uninterrupted, error-free, secure, or compatible with every device or browser.

Nothing in these terms limits any warranty or consumer right that cannot lawfully be excluded.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Lucas Rainn will not be liable for indirect, incidental, special, exemplary, or consequential damages arising from your use or misuse of the site, services, or products. Where liability cannot be excluded, our liability will be limited only to the extent permitted by law.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold Lucas Rainn harmless from claims, losses, liabilities, and reasonable expenses arising from your unlawful misuse of the site, violation of these terms, or infringement of another party's rights.

16. Governing Law

These terms are governed by the laws of the State of North Carolina and applicable federal law, without regard to conflict-of-law principles.

17. Severability

If any provision of these terms is found unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

18. Changes to These Terms

We may update these terms from time to time. Changes become effective when posted on this website unless a later effective date is stated. Your continued use of the site after changes are posted constitutes acceptance of the updated terms.

19. Contact

Questions about these Terms & Conditions and Product Disclaimer may be submitted through the Contact page on the Lucas Rainn website.